Who we are
Our website address is: http://heartandsoulhorizons.com.
Privacy & Cookies Policy
GDPR Update – May 2018
Your privacy is very important to us and we take great care to ensure that we are treating your privacy with the respect it (and you) deserve. General Data Privacy Regulations (GDPR) come into force for EU citizens on 25 May 2018. The systems used to run this website have been evaluated and any not found to be compliant with the GDPR requirements have been updated to ensure that they are compliant. The below policy has been updated to take into account GDPR and to protect your personal and private data.
The information we may collect from (or about) you…
We only keep and use your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. The website systems collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. The minimum required information is collected, e.g. name and email for the receipt of an e-book or email subscription.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you (with your consent) may be used in one of the following ways:
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
We may share information with third parties for marketing or other purposes without your consent to send periodic communications (such as emails, text updates, web notifications, etc) – as requested by you.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Unsubscribe options also exist for all other forms of communication we use (e.g. text message updates, web notifications, etc). All forms of communication are provided by responsible companies that are known to take legal compliance very seriously.
• To administer a contest, promotion, survey or other site feature
• To promote our products and services.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information. As technology evolves, we keep these services updated as necessary. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. This website www.holisticalia.com does not retain any information associated with payment transactions.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information in accordance with the legal requirements that apply. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless compelled to do so by law. I will maintain the information you send via e-mail in accordance with applicable laws.
E-mail CAN-SPAM Compliance
In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Our site provides users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail you receive from us. This can be conducted at any time.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail or e-mail us. We have no wish to keep sending you communications if you do not wish to receive them.
Online Ads Choice/Opt-Out
For more information on online ads and tracking and the method to opt out from these services please visit the site aboutads.info.
Once you have unsubscribed (or discontinued communication via other means) we will carry out periodic purges of our records to remove your data. Any data which is retained will be treated to make it anonymous, such that your personal data is not stored once you have indicated that you no longer wish to continue hearing from me.
You may write to me at any time to request that your data is erased. I will write back to you within 30 days to let you know that all of your data has been purged from any record systems we use to operate the website.
This policy was last modified on 23 May 2018 (GDPR update).
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. The website systems (including plugins) have been updated (GDPR) to make data stored by cookies autonomous except where permitted by governing law and terms of service of the service supplier (e.g. google)
Do we use remarketing?
To Adjust your cookie settings
Access to information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email our Data Protection Officer Gwyneth Robbins-Cox at [email protected] We may make a small charge for this service. We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.